Service & Support

Our team members are the heart of our organization, and their safety, and the safety of our customers, is our top priority. As such, we have implemented a variety of protocols and responses to ensure worker safety during these unprecedented times including, but not limited to, more robust and frequent cleaning, and a modified workforce on each shift, to ensure proper social distancing.

Specific initiatives are as follows:

• Additional Facilities and Safety staff hired to sanitize high-traffic areas, toolboxes and equipment
• Specialized sanitization equipment installed throughout the facility for the health and safety of our employees

• Non-Manufacturing Staff
  • Office employees are working remotely until further notice and in following the guidance of state government and health officials
  • Essential visits to the facility require health screenings upon arrival by our on-site Nurse
• On-Site Manufacturing Staff
  • Staggered and increased break schedules to reduce physical interactions, allow for frequent and thorough handwashing and workstation cleaning
  • Additional break rooms created to reduce physical interactions
  • Daily health screenings by on-site Nurse
  • Lenco Employee Stimulus of $2,500 / employee
• Travel
  • Customer and Vendor Visits modified or suspended
  • Lenco employee travel postponed
• Shipping
  • Remote Shipping and Receiving Center established to sanitize packages before entering the facility

We ship parts directly to you or you have the option of us installing the part on your vehicle at our facility. The online Parts Catalog available to Lenco owners and is accessible with secure access on our parts page.