Service & Support

List of COVID-19 Response Initiatives

Our team members are the heart of our organization, and their safety, and the safety of our customers, is our top priority. As such, we have implemented a variety of protocols and responses to ensure worker safety during these unprecedented times including, but not limited to, more robust and frequent cleaning, and a modified workforce on each shift, to ensure proper social distancing.

Specific initiatives are as follows:

Sanitization: Increased and more thorough cleaning

  • Additional Facilities and Safety staff hired to sanitize high-traffic areas, toolboxes and equipment
  • Specialized sanitization equipment installed throughout the facility for the health and safety of our employees

Changes to the workday

  • Non-Manufacturing Staff
    • Office employees are working remotely until further notice and in following the guidance of state government and health officials
    • Essential visits to the facility require health screenings upon arrival by our on-site Nurse
  • On-Site Manufacturing Staff
    • Staggered and increased break schedules to reduce physical interactions, allow for frequent and thorough handwashing and workstation cleaning
    • Additional break rooms created to reduce physical interactions
    • Daily health screenings by on-site Nurse
    • Lenco Employee Stimulus of $2,500 / employee
  • Travel
    • Customer and Vendor Visits modified or suspended
    • Lenco employee travel postponed
  • Shipping
    • Remote Shipping and Receiving Center established to sanitize packages before entering the facility

Refurbishment & Recapitalization

Our process covers all aspects of maintenance including driveline replacement, safety & tactical equipment, interior & exterior paint, ballistic glass along with the availability to upgrade to new optional equipment during the Life Cycle Maintenance process.

Parts & Accessories

We ship parts directly to you or you have the option of us installing the part on your vehicle at our facility. The online Parts Catalog available to Lenco owners and is accessible with secure access on our parts page.

Lenco Manuals & Instructions

Our operator manuals are located on this page and only visiable with secure access.  If you currently have a login please use that, if you need a login please contact us below.

Warranty Information

Our warranty information is located within the link below and only visiable with a secure access, if you need a login please contact us.
Training Assistance
Black Cloud Ops/ Training and Outfitting

Sam Todd
Black Cloud Ops/ Training and Outfitting
Veteran Owned and Operated
PO box 483
Rootstown, OH 44272
[email protected]

FTF Tactics

Mark Schlegel
Director of Business Operations
FTF Tactics, LLC
24307 Magic Mountain Parkway #434
Valencia, CA 91355

Integrated Tactical Concepts
George Creamer
Integrated Tactical Concepts, LLC
P.O. Box 803005
Santa Clarita, CA 91380
Tony Scotti's Vehicle Dynamics Institute
Joseph Autera
President & CEO
Tony Scotti’s Vehicle Dynamics Institute
1162 St. Georges Ave., Suite 277
Avenel, NJ 07001
[email protected]


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